Shipping Policy

At Montana Mags, we take pride in preparing every order with care. Because many of our products are customized or made to order, processing times may vary depending on the product and order size.

ORDER PROCESSING

Orders are processed as quickly as possible after they are received.

Standard, in-stock products generally ship sooner than custom or personalized products. Custom orders may require additional production time before they are ready to ship.

During holidays, promotions, high-volume periods, or for large custom orders, processing times may be longer than usual.

CUSTOM & BULK ORDERS

Custom, personalized, wholesale, military unit, department, team, and bulk orders may require additional production time.

If you're placing a large or time-sensitive order, please contact Montana Mags before ordering so we can discuss your needs and anticipated timeline.

SHIPPING RATES

Shipping charges are calculated and displayed at checkout based on the products in your order and the available shipping options.

Any applicable shipping charges will be shown before you complete your purchase.

SHIPPING & DELIVERY

Once your order has shipped, you'll receive a shipping confirmation at the email address provided during checkout. When tracking information is available, it will be included with your shipping confirmation.

Delivery times shown by shipping carriers are estimates and may be affected by weather, holidays, carrier delays, or other circumstances outside of Montana Mags' control.

PLEASE DOUBLE-CHECK YOUR SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review your shipping information carefully before submitting your order. If you notice an error, contact us as quickly as possible.

Once an order has shipped, we may not be able to change or redirect the delivery address.

LOST, DELAYED OR MISSING PACKAGES

If your tracking information shows that your package is delayed or hasn't moved for an extended period, please contact us and we'll help you determine the next step.

If tracking shows a package as delivered but you cannot locate it, please check around the delivery location, with members of your household, neighbors, and the shipping carrier.

We'll do our best to help with shipping issues; however, Montana Mags is not responsible for packages that are lost or stolen after the carrier has confirmed delivery to the address provided with the order.

DAMAGED ORDERS

If your product arrives damaged, please contact us as soon as possible.

Include your order number, a description of the problem, and photos of the product and packaging so we can review the issue and help make it right.

INTERNATIONAL SHIPPING

International shipping availability, rates, duties, taxes, and customs requirements may vary by destination.

When international shipping is available, customers are responsible for any applicable customs duties, import taxes, or fees charged by the destination country unless otherwise stated at checkout.

QUESTIONS ABOUT YOUR SHIPMENT?

Have a question about your order or need help with shipping?

Please contact Montana Mags through our Contact Us page and include your order number whenever possible.