FAQ's

Frequently Asked Questions

Do you make custom magazine designs?
Yes! Custom designs are a big part of what we do. Whether you have your own artwork ready to go or need help creating something, contact us to get started.

Can I send you my own logo or artwork?
Absolutely. You can provide your own logo, artwork, photograph, or design. We'll work with you to determine whether the file will work for your project.

Can you create the artwork for me?
Yes. If you have an idea but don't have finished artwork, contact us and tell us what you're looking for.

Do you offer military, law enforcement, fire department, or unit designs?
Yes. We create custom designs for individuals, military units, law enforcement, fire departments, teams, organizations, and more.

Do you offer bulk orders?
Yes. If you're ordering for a unit, department, organization, event, or group, contact us about larger quantities and custom options.

How long will my custom order take?
Production time varies depending on the design, customization, quantity, and current order volume. If you need your order by a specific date, contact us before ordering.

Can I return a custom product?
Because custom and personalized products are made specifically for you, they are generally final sale. If we made an error or your item arrives damaged or defective, contact us and we'll work with you to make it right. Please see our Return & Exchange Policy for complete details.

How do I track my order?
When tracking is available, you'll receive it with your shipping confirmation after your order ships.

What if my order arrives damaged or incorrect?
Contact us as soon as possible with your order number, a description of the issue, and photos of the product and packaging. We'll review it and help make it right.

Still have a question?
Head over to our Contact Us page and send us a message. We're happy to help.